Zodhara operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zodhara is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
1. Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories:
Contact details: Name, shipping address, billing address, phone number, and email address.
Financial information: Payment card information, transaction details, and payment confirmations (processed securely via our payment gateways).
Account information: Username, password, security questions, and preferences.
Transaction information: Items viewed, cart additions, wishlist items, and purchase/return history.
Communications: Information included in customer support inquiries or feedback.
Device & Usage information: IP address, browser type, network connection, and how you navigate our Services.
2. How We Use Your Personal Information
Provide and Improve Services: To fulfill orders, process payments, and provide a customized shopping experience (e.g., recommending Tezas Kids, Pro, or Daily based on your needs).
Marketing and Advertising: To send promotional communications regarding new "Cognitive Fuel" launches or health insights.
Security and Fraud Prevention: To protect our customers and secure our payment environments.
Legal Reasons: To comply with applicable laws in India and elsewhere.
3. How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
Service Providers: Shopify, payment processors, data analytics, and logistics partners (for shipping your Zodhara packets).
Business Partners: For personalized advertising based on your interests.
Legal Compliance: To comply with subpoenas or other legal processes.
4. Relationship with Shopify
Our store is hosted on Shopify. They collect and process your information to provide and improve the Services. Shopify may transmit your data to countries other than where you reside. You can review the Shopify Consumer Privacy Policy for more details on their data handling.
5. Children's Data
Zodhara Tezas Kids is intended for use by children under parental supervision. We do not knowingly collect personal information directly from children. If you are a parent and believe your child has provided us with data without your consent, please contact us for deletion.
6. Security and Retention
While we implement professional security measures, no system is 100% impenetrable. We retain your personal information only as long as necessary to maintain your account, provide Services, or comply with legal obligations.
7. Your Rights and Choices
Depending on your location (specifically under Indian IT laws), you may have the right to:
Access/Know: Request a copy of the data we hold.
Delete/Correct: Request that we update or remove inaccurate data.
Opt-out: Unsubscribe from marketing emails at any time.
8. Contact Information
Should you have any questions about our privacy practices or wish to exercise your rights, please contact our team:
Email:
Grievance Officer:
Address: